Tire Works Offers Ultimate Convenience

In May of 2004, Jeff and Roshie Weightman opened the first Tire Works store in North Las Vegas, Nevada. “One of our main goals with Tire Works was to create a company based on a set of uncompromised values,” explains Tire Works CFO Mrs. Weightman. One of those “uncompromised values” is customer convenience.

“We try our best at Tire Works to be the most convenient tire company, bar none,” says Roshie Weightman. What steps has the Tire Works organization taken to ensure the utmost in customer accessibility? The first component is the convenience of Tire Works store locations. Since opening their first store in 2004, Tire Works now boasts an impressive 14 locations throughout the Las Vegas Valley.

Customers in Arizona will be able to experience the Tire Works difference soon enough. The Weightmans plan to open 9 more Tire Works stores in Las Vegas and even more on into their neighboring state. In addition to conveniently having the many Tire Works stores through out Las Vegas, they recognize most professionals aren’t out of work until the late afternoon. To accommodate them, “Our Tire Works stores are open every day, including Sundays.” says Weightman. “Emergencies happen, and we want to be available at Tire Works at all times!”

Each Tire Works store offers convenient, late evening hours. Tire Works customers are encouraged to come service their vehicle, even if they arrive just before closing time. “We don’t want to turn anyone away from a Tire Works store,” Mrs. Weightman states. “If you can’t make it during our business hours, Tire Works has a drop-off service available.” With the Tire Works drop off service, the company’s ASE (Automated Service Excellence) certified craftsmen will service your vehicle while you’re at work.

“We really tried to cover every angle of convenience at Tire Works,” Weightman professes. “If a customer can’t get back to Tire Works after dropping their car off, we’ll keep it locked in our secure shop overnight.” In this way, the people of Tire Works treat customers like family.

In order to show they value a patron’s time, Tire Works makes sure to have the largest possible selection of tires in stock. “We realize at Tire Works that it’s inconvenient to have to return to a store,” Roshie empathizes. “So Tire Works keeps a huge selection of tires in stock. 3,175 different brands and sizes to be exact!”

If a customer calls and Tire Works should have a tire in stock but they don’t, they will offer the next slightly better tire at the same price. In addition to the convenient number of locations, length of hours and drop-off availability, Tire Works offers a computer reservation system for those who prefer to plan ahead. Tire Works will hold a customer’s tires and set an appointment for them at their convenience.

Finally, the number to reach Tire Works corporate headquarters is posted in every store. If Tire Works can do anything to be more accommodating, they encourage customers to call. “Besides,” Mrs. Weightman concludes, “how can Tire Works truly be the most convenient store if we don’t listen to our customers?”